California Privacy Notice
This notice applies to California residents and describes rights under the California Consumer Privacy Act (CCPA/CPRA). This notice supplements our Privacy Policy.
Categories of personal information collected
- Identifiers: name, email, phone, address/ZIP.
- Commercial information: plan enrollment and transaction records.
- Internet/activity: device identifiers, cookies, usage data.
- Customer service data: communications, claim/service request details.
- Approximate location: inferred from IP address or provided ZIP.
Purposes
- Provide quotes, coverage, claims and repairs.
- Customer support and communications.
- Security, fraud prevention, and quality assurance.
- Analytics and improving site performance.
- Marketing (subject to your choices and applicable law).
Sales / sharing
We do not “sell” personal information in the traditional sense. Some analytics/advertising activities may be considered “sharing” under California law. You can submit an opt-out request using our CCPA Request Form.
Sensitive personal information
We do not intentionally collect sensitive personal information (as defined by California law) unless you choose to provide it, or it is needed to provide services. Where applicable, you may request limits on use.
Your California rights
- Right to know/access the categories and specific pieces of personal information.
- Right to delete personal information, subject to exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of sale/sharing (where applicable).
- Right to non-discrimination for exercising your rights.
How to submit a request
Use our CCPA Request Form or contact info@homewarrantyshield.com. We may request verification information to protect your privacy. Authorized agents may submit requests on your behalf where permitted by law.
Retention
We retain information as reasonably necessary for business purposes and legal obligations (for example, to administer coverage and resolve disputes).
Related: Privacy Policy • CCPA Request Form